Digital Toolkit: How we're using Tech to help our customers
At NHS North of England Commercial Procurement Collaborative (NOE CPC) we have been developing our digital toolkit to provide customers with access to a variety of tech tools so they can acquire and source the most efficient and affordable services for their requirements. Here are just a few examples of the different functions you can utilise with the NOE CPC digital toolkit:
Benchmarking
Our Benchmarking tool can identify instant savings across multiple frameworks through an easy-to-use interface. The tool presents customers with visuals and charts to provide simplistic insight into where potential savings can be made.
This easy-to-use tool is available on a range of frameworks across the FM, Property, and Business Services and Technology (ICT) categories.
For a step-by-step guide video on how to use the Benchmarking tool, click here.
NEW The Vendor Discount Matrix
This easy-to-use tool has been developed to allow users to identify the best value offering for a given requirement under the Total Technology Solutions framework agreement. This new tool provides a clear justification for a direct award decision, and so reducing any potential risks. The VDM can also be used for market research purposes, such as finding vendors or manufacturers for certain ICT product areas, or identifying which suppliers hold a particular partner status with a given vendor or manufacturer.
Click here to see how this tool can be used.
Quick Quote Tool
Our innovative Quick Quote Tool allows you to seamlessly send details of your specific requirements to award suppliers in the Lots you choose so they can contact you directly with a quote that meets your needs. The tool is easy to use, hassle-free and can save you time in the sourcing process.
Once logged in on the NOE CPC website, click the green Quick Quote tab on the framework page and complete the form. The completed form will be sent directly to the suppliers on the selected Lots and a copy will be emailed to you for records. The suppliers will then respond to you directly with their quotes using the contact information you provided.
You can access the Quick Quote Tool now on the below frameworks:
- IT Hardware and Services (LINK3) framework
- Total Technology Solutions framework.
We are working on adding the Quick Quote tool to more NOE CPC frameworks in the future as part of our expanding digital toolkit.
Fileshare access
The way customers can access our frameworks and fileshare has evolved over recent years. This has involved restructuring the way you can access information through our website. It is now easier than ever to search for frameworks and access them by using the search function on the NOE CPC website, or by filtering through our four main categories:
- FM, Property and Business Services
- Technology (ICT)
- HR & People
- Healthcare Services and Pharmacy (non-drug).
The filesharing area of the website also enables you to access framework documentation quickly, allowing for a faster turnaround in gathering the information needed to decide if the framework is suitable for your needs and to begin using it.
For further guidance, watch our How to Access NOE CPC Framework Agreements video here.
Online access
NOE CPC’s website is the foundation of our in-house digital toolkit. Here is where you can access many of our procurement features and find out more information about our framework categories. We have recently invested more resources into developing our website so customers can quickly and easily navigate to what they are looking for.
Neil Davis, Procurement Support Team Manager at NOE CPC, adds: “We’ve worked hard across our Communications, Business Services, and Procurement Teams to improve our online provision. We’ve implemented changes that make it easier for members and customers to access our framework information. We have a Quick Quote Tool set up to help obtain quotes through our IT Hardware and Total Technology Services Frameworks. We have the Provider Search function on our Minor Works Trades and Services DPS including location and accreditation filters. We’re also developing video guides to feature on our website to help customers and suppliers get the most out of our services.”
If you do not have a website account to access our digital toolkit, you can easily select ‘Create New Account’ on the NOE CPC website to register for one. If you require any further support, please contact our Support Desk team.