New Digital Technical Clinical Support (DTCS) framework launched
We are delighted to announce the launch of the new Digital Technical Clinical Support framework.
This framework has been developed for the procurement of technical expertise and support, as a direct response to the NHS’s increasing need for specialised, flexible support across clinical digital projects, where in-house resources are limited or stretched.
The DTCS framework has been developed by our partners at NHS London Procurement Partnership and is available to NOE CPC members and customers. It has evolved from the previous Clinical Digital Professional Services (CDPS) framework and the OneLondon Local Health and Care Record DPS - both of which have played an important role in helping NHS organisations access niche professional services. The new framework brings together the scope of these agreements, introduces two new additional Lots to reflect demand following market consultation, and simplifies access for buyers across the NHS and wider public sector.
The framework was designed to provide a reliable route to access specialist skills for implementation, integration, development and optimisation of clinical digital systems.
How to find out more information
- View our interactive flyer.
- Visit the dedicated DTCS web page here.
- Register here for our Customer Webinar taking place on Tuesday 30 September, 11.30am – 12.30pm via Microsoft teams.
- Request an access agreement on our web page here.
- Get in touch with our Support Desk.
Duration
18 August 2025 – 17 August 2029 (48 months)
Benefits to clinical and digital end users
- Access to highly specialised technical expertise across system implementation, integration, development and optimisation.
- Supports the safe and effective deployment of clinical systems, including compliance with DCB0129 and DCB0160 standards.
- Services offered are aligned to national and regional digital strategies, including Frontline Digitisation.
- Suppliers have demonstrable experience working in large-scale, complex healthcare environments.
- Enables healthcare organisations to de-risk and accelerate projects that require targeted external support, including migration, interoperability and system configuration.
Benefits to procurement and commercial leads
- Fully PCR2015-compliant procurement route to market for digital clinical technical services.
- Supports both direct award and further competition, giving flexibility based on urgency and project scale.
- Transparent pricing via published day-rate catalogue, enabling benchmarking and cost control.
- Incorporates robust evaluation and compliance standards, including financial viability, social value (PPN 06/20), and carbon reduction plans (PPN 06/21).
- Encourages SME participation, supporting innovation and local supplier engagement.
- Supported by NHS LPP’s contract management, social value, and procurement experts, with pre-prepared documentation and templates to support call-offs.
- Complements the Clinical Digital Health Solutions (CDHS) framework.
Lots
Lot 1: Cloud Hosting, Environment Build, Operation and Maintenance Professional Services
Lot 2: Design, Development and Deployment Professional Services
Lot 3: Implementation Professional Services
Lot 4: Integration Professional Services
Lot 5: General Clinical Digital Professional Services
Suppliers
To view the supplier matrix, please visit the dedicated DTCS web page here.
Register now - Customer webinar: Tuesday 30 September
Members and customers of NHS LPP and NOE CPC and any other NHS trusts are invited to join a webinar providing an overview of the Digital Technical Clinical Support framework. The webinar will highlight key benefits to NHS organisations and other public sector organisations that operate with clinical functions.
The webinar is free to attend, however registration is essential.
When: Tuesday 30 September, 11.30am - 12.30pm.
Where: via Microsoft Teams
Registration link: https://forms.office.com/e/GAEXWFryDN