News

Building connections: Helping organisations find the right solutions

  • 09/09/2026
  • Written by Lisa Broster

This month we're focusing on the Customer Engagement team, who work closely with colleagues across NHS organisations and the wider public sector, providing support, guidance and access to procurement expertise. Lisa Broster, Business Development Man ...

One source of truth: How a single customer relationship management system supports collaboration

  • 03/09/2026
  • Written by Helen Pendlebury

This month, we are focussing on our Customer Engagement team, who provide support to colleagues in our member organisations and to the NHS and wider public sector. Our team uses a Customer Relationship Management (CRM) system, Microsoft Dynamics, as ...