News

One source of truth: How a single customer relationship management system supports collaboration

  • 03/09/2026
  • Written by Helen Pendlebury

This month, we are focussing on our Customer Engagement team, who provide support to colleagues in our member organisations and to the NHS and wider public sector. Our team uses a Customer Relationship Management (CRM) system, Microsoft Dynamics, as ...

Strengthening supplier relationships

  • 14/08/2026
  • Written by Katy Drew

At NOE CPC, we recognise that strong supplier relationship management is about much more than managing contracts. It is about building meaningful partnerships, understanding market developments, and working collaboratively with suppliers to ensure we ...