About NHS Commercial
Procurement Collaborative

eCommerce

We use systems, processes and people to ensure efficient, innovative and robust procurement and to provide operational and quality assurance. By sharing our technical expertise we support you to improve the efficiency and effectiveness of your own e-commerce activities. We do this by:

• Delivering effective systems to capture data to inform category specialism and procurement
• Help members improve data quality and make better use of eProcurement such as PPIB
• New, improved and easy to access catalogue data provision for NHS CPC frameworks
• Bespoke managed catalogue support options available for your local catalogue activity
• Assisting members with data maturity – supporting you in improving your own procurement data and processes, and assisting you in enriching and enhancing the data you submit to PPIB
• Opportunity analysis – product and price comparisons to identify opportunities for customers to switch and save by adopting NHS CPC frameworks, using the experience it has with benchmarking, PPIB data, spend analytics and technology.

Customer Engagement

Our Customer Engagement team ensures you achieve the greatest value from your relationship with NHS CPC. It supports the communication of good practice and identifies opportunities for you to maximise savings, innovate and utilise NHS CPC resources. We run an extensive programme of training and events including members’ forums, legal updates, workshops and supplier engagement events facilitating relationships and supporting the learning and development of you and your team.